Consulting & Audit
Wakweli
Business Intelligence accompaniment for Wakweli during their testing phase: collecting and analysing user feedback, identifying defects, and highlighting the strengths of their technology.
The Challenge
Wakweli was entering a critical testing phase for their technology and needed a structured lens on user feedback. Without rigorous analysis, it was difficult to distinguish real friction points from isolated perceptions, objectively evaluate the technology's strengths, and prioritise improvements before a broader rollout.
Our Approach
AmenityDev accompanied Wakweli through their testing phase with a Business Intelligence approach applied to user feedback. The engagement covered structured feedback collection, data analysis to identify recurring defects, and a clear articulation of the distinctive advantages of Wakweli's technology. The resulting insights gave the team a factual, actionable basis to guide their next iterations.
Results
- User feedback collected and structured systematically across the full testing phase.
- Defects and friction points identified and ranked by frequency and impact.
- Strengths and advantages of Wakweli's technology documented and quantified from field feedback.
- Wakweli team equipped with a factual decision-making foundation to prioritise iterations and prepare for wider rollout.